Middle Management

Service Description

This middle management course covers the essential concepts of management by providing a solid foundation for understanding the key issues facing managers and organizations. Managers are dealing with changing workplaces, ethical and trust issues, global economic and political uncertainties, and changing technology. This course helps (aspiring) managers push their potential to be ready to take on greater responsibilities and exciting new challenges. The course revolves around the four management activities: planning, organizing, leading, and controlling. Course objectives By the end of the course, participants will be able to: 1. Explain the role of managers in organizations and how management is evolving. 2. Analyze the impact of the external environment and organizational culture on management. 3. Apply decision-making processes and planning techniques to managerial tasks. 4. Describe key elements of organizational design and the challenges of modern organizational structures. 5. Understand the human resource management process, including employee development and retention. 6. Manage organizational change, address resistance, and foster innovation. 7. Compare key motivation theories and their relevance to employee performance. 8. Demonstrate effective communication and control techniques for managerial success. Target Audience Department supervisors, line and staff managers, employees aspiring to take on a higher position in the organization, and anyone interested in becoming a successful leader. Key topics • Management and managerial competencies • Management environment • Organizational culture • Management decision-making process • Planning • Strategic management • Organizational design • Human resource management • High performing employees • Innovation and change • Employee motivation • Communication Examination Final exam